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Terms of service
The agreement between MLJ, SASU and the facility operator using the GateCodeDesk platform.
Last updated: March 2, 2026
1. Acceptance of these terms
These terms form a binding agreement between MLJ, SASU, a simplified joint stock company registered in Paris under SIREN 934 769 837, and the business that subscribes to GateCodeDesk. You accept them when you create an account, when you send a subscription order, or when you first use the service, whichever happens first. If you accept on behalf of a company, a partnership or a trust, you confirm that you have the authority to bind that entity. If you do not accept these terms, do not use the service.
2. What the service does
GateCodeDesk is a web based platform for self storage operators. It publishes a rental page for your property, takes a move-in through an electronic lease and a first payment, creates a keypad access code for the rented unit and writes that code to your gate controller. It maintains a live availability map of every unit on the property, records vacancy walks, runs a delinquency ladder that sends notices and holds gate access on a schedule you define, and produces exports for your bookkeeping. The service does not act as your bank, your merchant of record, your insurer, your attorney or your collection agent, and it does not decide whether an account is sent to a lien sale.
3. Accounts and eligibility
The service is sold to businesses that own or manage self storage property in the United States. You must be at least eighteen years old and able to enter a contract. You are responsible for the accuracy of the account details you give us, for keeping login credentials confidential, and for everything done under the logins issued to your staff. Tell us promptly if you suspect a credential has been exposed. Each named user must have an individual login, and shared generic accounts are not permitted because they break the access log that a lien file depends on.
4. Acceptable use
You agree to use GateCodeDesk lawfully and in line with your own tenant agreements. You may not use the service to send unsolicited commercial messages, to store data unrelated to the operation of your facility, to attempt to breach the platform or another customer's account, to probe the infrastructure without written permission, to resell access without a written agreement, or to reverse engineer the software. You may not upload malicious code or content that infringes the rights of a third party. Automated access outside the documented interfaces requires our written consent, which we usually grant to customers building their own reporting.
5. Subscription and billing
Subscriptions are sold monthly in United States dollars at the rates published on this website: Single Facility at $79 per month for one site with up to 300 units, Facility Plus at $169 per month for one site with up to 600 units and a second gate controller, and Multi Facility at $349 per month for up to five sites and 2,500 units on one login. The fee is charged in advance on the same day of each month, starting on the day the account goes live. There is no setup fee and no charge per move-in. If a site grows past the unit ceiling of its plan, we will tell you before the next renewal and move the account to the plan that fits. Applicable taxes are added where the law requires it. Prices may change with at least thirty days written notice, and a change never applies to a period already paid.
6. Cancellation and suspension
You may cancel at any time from the billing screen. Cancellation takes effect at the end of the current paid month, and the service keeps working until then. We do not prorate a partial month, and we do not require a notice period, a phone call or a retention conversation. We may suspend an account for non payment after two failed charges and a written reminder, or immediately in the case of unlawful use or a threat to the security of the platform. If we suspend for non payment, gate code writing stops but existing codes at the controller are not erased by us, so your tenants are not stranded at the keypad.
7. Your data and who owns it
You own your customer data. That includes tenant records, lease documents, ledger entries, unit information, rate history, gate access logs and everything else you or your tenants enter into the platform. We process that data only to run the service for you, to support you when you ask, and to keep the platform secure. You can export the full data set at any time in CSV format, and lease documents export as PDF files. After a cancellation the account stays readable for thirty days, and on written request the data and its backups are deleted within sixty days. We do not sell customer data and we do not use tenant records to train models sold to anyone else.
8. Availability and support
We aim for a monthly availability of 99.9 percent for the rental page and the gate code service, measured outside announced maintenance. Maintenance is announced at least three days ahead and scheduled between 2 and 5 in the morning, US central time, when gate traffic is lowest. Support is answered by email on business days for every plan, by phone on Facility Plus, and by a named contact with a four hour weekday response target on Multi Facility. If the gate controller connection fails, the platform queues code changes and applies them when the link returns, and it alerts your staff so codes can be issued at the keypad by hand in the meantime.
9. Third party services
The platform connects to your gate controller, your payment processor and, if you choose, your accounting software. Those services are operated by other companies under their own terms, and we are not responsible for their availability, their fees or their decisions. Card and ACH settlement is handled by your own merchant account, so funds move between your processor and your bank without passing through us.
10. Warranty disclaimer
The service is provided as it stands and as it is available. To the extent permitted by law, MLJ, SASU makes no warranty that the service will be uninterrupted, error free or fit for a particular purpose, and gives no warranty about the legal sufficiency of any notice, lease document or delinquency step produced by the platform. Storage law, notice periods and lien procedures differ by state and change over time. You remain responsible for confirming your obligations with a qualified attorney and for the final decision on any access hold, overlock, notice or sale.
11. Limitation of liability
To the fullest extent permitted by law, the total liability of MLJ, SASU under this agreement is limited to the fees you paid for the service in the twelve months before the event that gave rise to the claim. Neither party is liable for indirect or consequential loss, including lost profit, lost rental income, loss of business opportunity or loss of data, except where such exclusion is prohibited by law. Nothing in this section limits liability for fraud, for willful misconduct or for any other liability that cannot lawfully be limited.
12. Indemnity
You agree to indemnify MLJ, SASU against claims, damages and reasonable legal costs arising from your use of the service in breach of these terms, from your tenant agreements, from your handling of a delinquent account, or from content you upload that infringes the rights of a third party. We will tell you promptly about any claim covered by this section and give you a reasonable opportunity to take part in the defense.
13. Changes to these terms
We may update these terms to reflect a new feature, a legal requirement or a change in how the service is delivered. Material changes are announced by email to the account contact at least thirty days before they take effect, and the date at the top of this page changes with the text. Continuing to use the service after a change takes effect means you accept the updated terms. If you do not accept them, cancel before the effective date and the previous terms govern the remainder of your paid period.
14. Governing law and jurisdiction
This agreement is governed by French law. The parties will try in good faith to settle any dispute directly. Failing an amicable settlement, the competent courts of Paris, France, have exclusive jurisdiction, including where there are several defendants or where a claim is brought as a third party notice. Mandatory consumer protection rules that apply where a user resides are not affected by this clause.
15. Contact
Questions about these terms go to MLJ, SASU, for the attention of Jimenez Julien, at jimenezjulien42@gmail.com. Company identification and hosting details are published on the legal notice, and the handling of personal information is described in the privacy policy.